Testimonials
Georgia Spine and Ortho were great, I instantly felt prioritized and taken care of. The staff was welcoming and knowledgeable about my issues. 10/10
Response from the owner:Thank you for your fantastic 5-star review! We're thrilled to hear that you felt prioritized and well taken care of, and that our staff was welcoming and knowledgeable. Your satisfaction means a lot to us. If you need anything in the future, we're here for you!
Very friendly staff. Very helpful and thorough
Response from the owner:Thank you so much for your fantastic 5-star review! We’re thrilled to hear that our staff provided friendly, helpful, and thorough care. Your feedback means a lot to us, and we're here for you anytime you need further assistance!
Everyone in the office was really nice and took good care of me
Response from the owner:Thank you for the kind words and 5-star review!
Superb customer service
Response from the owner:Thank you for the kind words and 5-star review!
I had an amazing first time experience here at Ga Spine and Orthopaedics. Everyone was very welcoming and so helpful. Everyone answered all my questions and concerns making me feel like I was in good hands! ❤️ Thank you 🙏
Response from the owner:Your wonderful 5-star review with those heartfelt emojis has brought such joy to our entire Suwanee team! Knowing you had an amazing first-time experience, that everyone was welcoming and helpful, and most importantly that we answered all your questions and concerns making you feel like you were in good hands fills us with gratitude and confirms we're creating the patient-centered orthopedic and spine care that transforms nervous first visits into confident, positive experiences.
First-time experiences carry special significance because they shape all future perceptions and determine whether patients return for ongoing care or seek providers elsewhere. Arriving at a new medical practice – especially when dealing with back pain, neck problems, joint issues, or other musculoskeletal concerns – often involves anxiety about the unknown. Will the staff be friendly? Will the doctor listen to my concerns? Will I understand what's happening with my body? Your amazing first experience tells us we successfully transformed that natural apprehension into comfort and confidence.
Everyone being very welcoming speaks to consistency across our entire Suwanee team. From the person who answered when you first called to schedule, to the reception staff who greeted you upon arrival, to medical assistants who prepared you for your appointment, to physicians who examined you, to anyone who helped coordinate your care – each person you encountered demonstrated genuine warmth. This uniformity doesn't happen accidentally; it reflects intentional culture-building where welcoming attitudes are prioritized and practiced universally.
So helpful emphasizes that our team went beyond basic courtesy to actively assist you in meaningful ways. Helpful staff members anticipate needs, explain processes clearly, guide you through paperwork or insurance questions, ensure you know what to expect next, and simply make navigating a new medical practice feel manageable rather than confusing or overwhelming.
Answering all your questions and concerns demonstrates our commitment to patient education and empowerment. When visiting new healthcare providers, patients naturally have numerous questions: What's causing my pain? What are my treatment options? How long will recovery take? What should I expect during procedures? Will insurance cover this? Having every single question and concern addressed thoroughly – without feeling rushed or dismissed – creates the confidence and trust essential for effective healthcare partnerships.
Feeling like you were in good hands represents the ultimate goal of first appointments. Good hands means you felt safe, cared for by competent professionals, confident your health concerns were taken seriously, and reassured that you'd made the right choice selecting our practice. This feeling emerges not from any single factor but from the cumulative impact of welcoming staff, helpful service, thorough communication, and genuine care demonstrated throughout your visit.
Your heart emoji and prayer hands emoji add warmth showing your appreciation came from genuine emotion, not just polite obligation. These heartfelt expressions tell us your experience touched you positively enough to inspire authentic gratitude.
Damiana, whether your first visit to our Distribution Drive location addressed back pain, neck discomfort, joint problems, sports injuries, accident recovery, or other orthopedic conditions, we're honored that everyone you encountered created an amazing experience that made you feel welcomed, helped, informed, and in good hands.
Your review will encourage others throughout Suwanee and Gwinnett County who are nervous about trying new orthopedic and spine providers. First-time patients often worry about what to expect, and your testimony about your amazing initial experience with our welcoming, helpful, communicative team provides exactly the reassurance they need.
Very respectful and welcoming.
Response from the owner:C’irsten, we truly appreciate your kind feedback. Creating a respectful, welcoming environment is an essential part of how we care for our patients at our College Park orthopaedic and spine clinic. Whether you’re visiting for pain management, injury evaluation, or rehabilitation, our team strives to make sure every patient feels valued and supported throughout their care.
Doctor and staff were very pleasant and helpful.
Response from the owner:Thank you for your kind review! We're happy to hear that our doctor and staff were pleasant and helpful. Your satisfaction means a lot to us!
Dr. Smith was great . Listened to my concerns of my pain areas and hoped to helped with the pain .
Response from the owner:Thank you for your positive review! We're glad Dr. Smith listened to your concerns and aimed to help with your pain. We appreciate your 5-star rating!
Very glad to be seen by Georgia spine & orthopedics friendly staff very customer savvy experienced representatives made feel like I'm at home and definitely feel safe with them fixing my arm thankful for the whole team exited for the future !!
Response from the owner:Thank you, Joe, for your outstanding 5-star review! We’re thrilled to hear that your visit to Georgia Spine & Orthopaedics in College Park was such a positive experience. Our friendly and knowledgeable staff takes pride in helping patients feel comfortable and cared for while delivering advanced orthopaedic, spine, and rehabilitation treatment. We’re so glad you felt at home and safe under our care. Wishing you the best as you continue to recover—we’re excited to be part of your healing journey!
Helping Georgia patients recover from injury and live pain-free through advanced spine and orthopaedic care.
Excellent service staff was very professional
Response from the owner:Thank you for your kind 5-star review! We're delighted to hear that you received excellent service and found our staff to be very professional. We appreciate your support and look forward to serving you again!
★★★★★ 5/5
