Testimonials
Great customer service, very informative and explains everything thoroughly
Response from the owner:Yes, we pride ourselves in making sure ALL of our patients are treated like family!
Excellent attention. Very professional
Response from the owner:Thank you for your kind 5-star review! We're glad to hear you received excellent attention and found our team very professional. Your support means a lot to us. Wishing you all the best!
My name is Craig Pinsker, D.C. I have been a chiropractor for 28 years. I have referred many of my patients to Georgia Spine and Orthopaedics over the years with great satisfaction from my patients. About 2 months ago, I injured my own back while doing landscaping in my yard. The injury was severe enough where I missed work for the first time at my own clinic. I contacted Georgia Spine and Orthopaedics due to the great reviews from my patients. Their staff was attentive and kind and a team reviewed my MRI and examination results. I am pleased to say that after the treatments from Dr. Figa and Dr. Bendiks, I am about 90-95% improved, with the expectation of being 100% shortly. The quality and expertise of Georgia Spine and Orthopaedics is unmatched and I would highly recommend to everyone.
Response from the owner:Thank you so much for sharing your incredible experience and for your kind 5-star review! We're honored to have earned your trust, especially given your extensive background as a chiropractor. We're thrilled to hear about your recovery and appreciate your high recommendation. Wishing you continued healing and all the best!
A wonderful place! Staff from the front desk, to x-ray staff, nurses and the Dr. all so patient and friendly! Very clean and organized
Response from the owner:Thank you for your 5-star review! We’re so glad you had a positive experience at Georgia Spine & Orthopaedics. Our team is committed to providing attentive, patient-focused care that supports healing, mobility, and long-term wellness. We truly appreciate your trust in us and wish you continued comfort and recovery!
Excellent customer service. The entire team was great !!!
Response from the owner:Your enthusiastic 5-star review with those triple exclamation points has brought such energy and appreciation to our Tucker team! Knowing you experienced excellent customer service and that the entire team was great confirms we're delivering the comprehensive, service-focused orthopedic and spine care where every interaction contributes to outstanding patient experiences.
Excellent customer service in healthcare settings encompasses far more than basic politeness. It means anticipating patient needs before they're expressed, responding promptly to requests and questions, resolving issues efficiently, maintaining friendly professionalism even during busy periods, coordinating care seamlessly across departments, and simply treating every patient like they truly matter. Your recognition of excellent service tells us we're achieving these elevated standards consistently.
The entire team was great speaks powerfully to practice-wide excellence. Your visit to our Montreal Road location likely involved multiple professionals: reception staff handling check-in, schedulers coordinating appointments, medical assistants preparing you for examinations, physicians conducting evaluations and treatments, therapists if rehabilitation was involved, and billing personnel managing insurance. When EVERY single person you encountered was great, it demonstrates unified commitment to patient service rather than isolated pockets of quality.
Great team members share common qualities: competence in their roles, genuine friendliness, clear communication, efficiency respecting your time, and authentic care for patient wellbeing. When these qualities appear universally across entire teams, as you experienced, patients notice and appreciate the consistency. You didn't encounter staff members having off days or showing indifference – everyone brought their best, creating the excellent customer service you highlighted.
Your triple exclamation points convey genuine enthusiasm! That energy suggests your experience didn't just meet expectations but genuinely impressed you, inspiring spontaneous excitement to share positive feedback. This authentic enthusiasm carries more weight than obligatory reviews because it reflects real satisfaction.
Kevin, whether you visited our Tucker practice for back pain, neck problems, joint concerns, sports injuries, accident recovery, or other musculoskeletal conditions, we're honored that our entire team provided the excellent customer service and great interactions that earned your enthusiastic review.
Your endorsement will help others throughout Tucker and metro Atlanta seeking orthopedic and spine providers who prioritize customer service excellence alongside clinical quality. Prospective patients want assurance that entire teams – not just doctors – will be great, and your review provides exactly that confidence.
Thank you for this wonderful, enthusiastic review celebrating our entire team!!!
Excellent customer service in healthcare settings encompasses far more than basic politeness. It means anticipating patient needs before they're expressed, responding promptly to requests and questions, resolving issues efficiently, maintaining friendly professionalism even during busy periods, coordinating care seamlessly across departments, and simply treating every patient like they truly matter. Your recognition of excellent service tells us we're achieving these elevated standards consistently.
The entire team was great speaks powerfully to practice-wide excellence. Your visit to our Montreal Road location likely involved multiple professionals: reception staff handling check-in, schedulers coordinating appointments, medical assistants preparing you for examinations, physicians conducting evaluations and treatments, therapists if rehabilitation was involved, and billing personnel managing insurance. When EVERY single person you encountered was great, it demonstrates unified commitment to patient service rather than isolated pockets of quality.
Great team members share common qualities: competence in their roles, genuine friendliness, clear communication, efficiency respecting your time, and authentic care for patient wellbeing. When these qualities appear universally across entire teams, as you experienced, patients notice and appreciate the consistency. You didn't encounter staff members having off days or showing indifference – everyone brought their best, creating the excellent customer service you highlighted.
Your triple exclamation points convey genuine enthusiasm! That energy suggests your experience didn't just meet expectations but genuinely impressed you, inspiring spontaneous excitement to share positive feedback. This authentic enthusiasm carries more weight than obligatory reviews because it reflects real satisfaction.
Kevin, whether you visited our Tucker practice for back pain, neck problems, joint concerns, sports injuries, accident recovery, or other musculoskeletal conditions, we're honored that our entire team provided the excellent customer service and great interactions that earned your enthusiastic review.
Your endorsement will help others throughout Tucker and metro Atlanta seeking orthopedic and spine providers who prioritize customer service excellence alongside clinical quality. Prospective patients want assurance that entire teams – not just doctors – will be great, and your review provides exactly that confidence.
Thank you for this wonderful, enthusiastic review celebrating our entire team!!!
Great great great 👍👍👍
Response from the owner:Thank you, Jovan!
The team at GSO was very professional very thoroughand compassionate. This type of service makes a really big difference when your body feel so bad. I would definitely come back.
Response from the owner:Thank you so much, Anita, for your generous 5-star review. We’re thrilled to hear that our Marietta orthopaedics and spine team provided you with the compassionate and professional care you needed. Our mission is to help patients find relief from pain through advanced orthopaedic and neurological treatment in a caring and supportive environment. We’re honored to have earned your confidence and look forward to helping you continue your recovery.
The team's customer service was great and processes were efficient. The doctor explained the diagnosis and treatment clearly. I left the office very comfortable with the treatment plan.
Response from the owner:Thank you for the kind words and 5-star review!
Fast great service friendly receptionist and MA knowledgeable practitioners
Response from the owner:We're happy to hear that you received fast, friendly service and that our front desk and medical team took great care of you, Asia!
Excellent service from start to finish! The team was professional, responsive, and made the whole process smooth and stress-free. They went above and beyond to make sure everything was done right. Highly recommend!”
Response from the owner:Thank you very much for your wonderful 5-star review! We're delighted to hear that our team provided professional, responsive, and stress-free service from start to finish. Your high recommendation means a lot to us. Wishing you continued health and happiness!
★★★★★ Rated 5 out of 5
