Testimonials
Precious M.
3 months ago
Today was my first appointment here and the experience was excellent. Dr. Smith was very kind, friendly and helpful. His bedside manner is superb.
Response from the owner:Precious, we are thrilled to hear your first visit was such a positive experience. Dr. Smith and our entire team strive to provide compassionate, attentive care, and we're so glad it showed!
Eric S.
1 month ago
Loved my experience today
Response from the owner:Thank you for sharing, Eric!
Iosif T.
2 months ago
I had a great experience on my visit with Dr. Tao for my knee today. He was undersranding and knew what to do to get me back to pain free use of my leg again. Thank you Dr. Tao.
Response from the owner:Thank you for sharing your experience, Iosif! We're pleased to hear Dr. Tao provided the guidance and care needed to help you move toward pain-free use of your leg again. Your feedback means a lot to our team, and we appreciate the opportunity to be part of your recovery journey.
Gary M.
3 months ago
Supreme Professionalism... friendly staff Clean Area inside and outside the Office... nothing to Complain about Which is what you should always want an A+.
Response from the owner:Wow, thanks so much, Gary!
We truly appreciate sharing your patient experience. #BeGreat
We truly appreciate sharing your patient experience. #BeGreat
Brandon R.
1 month ago
First appoint was fast and easy. Definately felt like they knew exactly what they're doing and explained everything well to me throughout the first visit. Cant wait to see how the full recovery goes.
Response from the owner:Thank you for sharing your feedback! We’re honored to be part of your care and wish you continued progress in your recovery.
Ieshia B.
1 month ago
Staff was great from the second I walked in ! Great service and very knowledgeable answered all my questions and super polite! Shouts out to these ladies!!
Katlyn, Iris, Tara, and Tiffany!!
Katlyn, Iris, Tara, and Tiffany!!
Response from the owner:Thank you for the wonderful review! Our staff works hard to provide a welcoming and supportive environment for our patients. We appreciate you recognizing their efforts and trusting us with your care.
Steve F.
2 months ago
Excellent service and treatment Doctor Figa is awesome! He takes the time to explain what's going on with you and he explains the treatment you need. The staff also is extremely professional. Top tier service!
Thank you all!!!
Thank you all!!!
Response from the owner:Thank you for your review!
Lillian W.
2 months ago
Candy at the front desk was amazing and gave me a quick and speedy check in. My medical assistant Stephanie was great and was knowledgeable and Dr. Figa was very kind! I enjoyed coming to this office wonderful customer service and attends to your needs with great attention and cares
Response from the owner:Thank you so much, Lilian, for your wonderful review! We're thrilled to hear that Candy, Stephanie, and Dr. Figa provided you with excellent care and made your visit smooth and enjoyable. Our team truly appreciates your kind words!
#BetterTogether
#BetterTogether
Edog 7.
2 weeks ago
Very good service and medical care. The staff was very accomadating.
Response from the owner:Thanks so much for taking the time to share your patient experience!
Stephen M.
6 months ago
Great experience. On time, very thorough and detailed step by step walk through of treatment that is needed. 👍💯.
Response from the owner:Your fantastic 5-star review with those enthusiastic thumbs up and 100 emojis has brought such energy and appreciation to our Marietta team! Knowing you had a great experience, that we were on time, and that we provided a very thorough and detailed step-by-step walkthrough of needed treatment confirms we're delivering the patient-centered orthopedic and spine care that creates confidence and clarity.
Great experiences in healthcare emerge when multiple elements align perfectly. Clinical excellence forms the foundation, but great experiences also require respectful interactions, comfortable environments, efficient operations, clear communication, and genuine concern for patient wellbeing. Your characterization tells us we successfully integrated all these components during your visit to our Plaza Way location.
Being on time might seem like a basic expectation, but it's actually a significant differentiator in medical practices. Too many patients experience frustrating delays that waste their time and create stress when schedules are already tight. Punctuality demonstrates respect for your time, acknowledgment that you have work commitments and other responsibilities, and efficient practice management that values patient convenience. When appointments start on time consistently, it reduces anxiety, allows you to plan your day reliably, and signals that the practice values you as a person, not just a patient number.
Your recognition of our very thorough and detailed step-by-step walkthrough of needed treatment addresses something critically important in orthopedic and spine care. Musculoskeletal conditions can be complex, treatment options numerous, and recovery timelines variable. Without thorough explanations, patients often leave appointments confused about their diagnosis, uncertain about why certain treatments are recommended, and anxious about what to expect during recovery.
A step-by-step walkthrough means we didn't just hand you a treatment plan and send you on your way. We took time explaining what's happening with your back, neck, joints, or spine, why those conditions developed, what each recommended treatment accomplishes, how treatments build on each other sequentially, what you can expect during each phase, potential challenges that might arise, and realistic timelines for improvement. This detailed approach transforms abstract medical recommendations into concrete roadmaps you can understand and follow confidently.
Thoroughness and detail also mean we addressed your questions completely, explored alternatives when appropriate, discussed potential risks or side effects honestly, and ensured you understood not just what we recommended but why. This level of comprehensive communication empowers you to be an active, informed participant in your own healthcare rather than passively following instructions you don't fully comprehend.
Whether you visited our Marietta location for back pain, neck problems, joint issues, sports injuries, accident recovery, or other orthopedic conditions, you experienced our board-certified orthopedic surgeons and spine specialists combining medical expertise with patient education that makes complex information accessible and actionable.
Stephen, your enthusiastic review – complete with those energetic emojis – will resonate with others throughout Marietta, Cobb County, and the greater Atlanta area researching orthopedic and spine providers. People want assurance they'll have great experiences with punctual appointments and thorough, detailed treatment explanations that help them understand exactly what's happening and what comes next. Your endorsement provides exactly that confidence.
Should you need follow-up appointments as you progress through your treatment plan or future orthopedic care for new concerns, that same punctual, thorough, detailed approach remains available whenever you need us.
Thank you for this wonderful review celebrating our commitment to great patient experiences!
Great experiences in healthcare emerge when multiple elements align perfectly. Clinical excellence forms the foundation, but great experiences also require respectful interactions, comfortable environments, efficient operations, clear communication, and genuine concern for patient wellbeing. Your characterization tells us we successfully integrated all these components during your visit to our Plaza Way location.
Being on time might seem like a basic expectation, but it's actually a significant differentiator in medical practices. Too many patients experience frustrating delays that waste their time and create stress when schedules are already tight. Punctuality demonstrates respect for your time, acknowledgment that you have work commitments and other responsibilities, and efficient practice management that values patient convenience. When appointments start on time consistently, it reduces anxiety, allows you to plan your day reliably, and signals that the practice values you as a person, not just a patient number.
Your recognition of our very thorough and detailed step-by-step walkthrough of needed treatment addresses something critically important in orthopedic and spine care. Musculoskeletal conditions can be complex, treatment options numerous, and recovery timelines variable. Without thorough explanations, patients often leave appointments confused about their diagnosis, uncertain about why certain treatments are recommended, and anxious about what to expect during recovery.
A step-by-step walkthrough means we didn't just hand you a treatment plan and send you on your way. We took time explaining what's happening with your back, neck, joints, or spine, why those conditions developed, what each recommended treatment accomplishes, how treatments build on each other sequentially, what you can expect during each phase, potential challenges that might arise, and realistic timelines for improvement. This detailed approach transforms abstract medical recommendations into concrete roadmaps you can understand and follow confidently.
Thoroughness and detail also mean we addressed your questions completely, explored alternatives when appropriate, discussed potential risks or side effects honestly, and ensured you understood not just what we recommended but why. This level of comprehensive communication empowers you to be an active, informed participant in your own healthcare rather than passively following instructions you don't fully comprehend.
Whether you visited our Marietta location for back pain, neck problems, joint issues, sports injuries, accident recovery, or other orthopedic conditions, you experienced our board-certified orthopedic surgeons and spine specialists combining medical expertise with patient education that makes complex information accessible and actionable.
Stephen, your enthusiastic review – complete with those energetic emojis – will resonate with others throughout Marietta, Cobb County, and the greater Atlanta area researching orthopedic and spine providers. People want assurance they'll have great experiences with punctual appointments and thorough, detailed treatment explanations that help them understand exactly what's happening and what comes next. Your endorsement provides exactly that confidence.
Should you need follow-up appointments as you progress through your treatment plan or future orthopedic care for new concerns, that same punctual, thorough, detailed approach remains available whenever you need us.
Thank you for this wonderful review celebrating our commitment to great patient experiences!
★★★★★ Rated 5 out of 5
